Terms & Conditions

ROOM RATES

Rate are charged per room, per night including tax. 
Please refer to the room rate section for details. 
We reserve the right to change rate without notice.
Rate quoted for confirmed bookings will not be changed.

RESERVATION

We accept reservations by facebook and e-mail.
No reservation via telephone call. 

DEPOSIT & PAYMENT

10% deposit of the total payment is required to secure a reservation.
Payment method - Bank transfer only.
Credit card payment will be available soon.
Balance must be paid before check-in.

CANCELLATION POLICY

3 days before check-in: 10% charge
2 days before check-in: 30% charge
The day before: 50% charge
Check in day: 100% charge

MAXIMUM SHARING

The number of people who can share the room must comply with the number of guests booked to stay. 

CHECK IN & CHECK OUT

Rooms are available for check in starting from 3:00pm. However you may arrive earlier to drop off your luggage. Early check in is possible if the room is empty and ready. Although we do not have 24 hours reception, late check in can be negotiated. Please advise an estimated time of arrival in advance.  Check out time is before 11:00am. There will be an extra charge for late check out.

HOUSE RULE

Smoking, drinking alcohol and  cooking Non-halal meat are strictly prohibited in our house. We have the rights to ask you to leave immediately if we find that you have done any of these in our house.The stay of unmaried couple in the same room also not allowed.